WhatsApp
Instagram
Messenger
WebChat
SMSUnified Channel Inbox
See every open thread from WhatsApp, Messenger, Instagram, SMS, and web chat in one prioritized view.
NewOne API for SMS & WhatsApp. Zero markup.
One Inbox forEvery Conversation
Bring WhatsApp, Messenger, Instagram, SMS, and web chat into a shared workspace where teams can reply faster, assign ownership, and keep every customer thread moving.
Start for FREE. No credit card required
Built for teams that need every customer conversation in one calm, reliable workspace.
10.2kUsers love Zensios
50k+API requests per day
Take full control of every
customer conversation
Connect WhatsApp, Messenger, Instagram, SMS, and website chat to one team inbox with routing, context, notes, and clear conversation status.
Conversation Insights
Track volume, response trends, unread load, delivery health, and team activity without digging through separate tools.
Fast Replies & Follow-ups
Use quick replies, templates, attachments, and internal notes to keep customers moving from first message to resolution.
Secure Team Routing
Assign owners, manage roles, protect customer data, and keep handoffs clear as your support or sales team grows.
A beautifully crafted
omnichannel experience
Everything your team needs to manage customer conversations across social, chat, and SMS channels without losing context.
Shared Inbox Overview
Stay in control with one inbox showing open conversations, unread replies, assigned owners, channel source, priority, and status.
Explore More FeaturesChannel Performance
Understand where conversations come from, how quickly teams respond, and which channels need attention before customers wait too long.
Explore More FeaturesFlexible pricing for every conversation
Choose a plan that fits your connected channels, contact volume, team workflows, and customer communication needs.
Starter
Best for small teams starting with shared messaging.
$9.99/mo
Get StartedEverything in Free, plus:
- 3 connected channels
- 1,000 contacts
- Shared team inbox
- Web chat and SMS
- Quick replies
- Basic conversation history
- Team notifications
- Zensios branding
Growth
Most PopularBest for growing teams managing multiple customer channels.
$19.99/mo
Get StartedEverything in Starter, plus:
- 4 connected channels
- 5,000 contacts
- Assignments and internal notes
- Conversation insights
- Priority support
- Remove Zensios branding
Business
Best for teams scaling customer conversations and routing.
$39.99/mo
Get StartedEverything in Growth, plus:
- 5 connected channels
- Unlimited contacts
- Advanced team routing
- Roles and permissions
- API access
- Usage and delivery insights
- Guided onboarding
- No Zensios branding
Free forever
No credit card needed
Start with web chat, SMS, and one connected channel. Upgrade when your team needs more contacts, channels, and routing controls.
$0/mo
- Web chat
- SMS
- 1 connected channel
- 100 contacts
- Shared inbox basics
- Zensios branding
Messaging, WhatsApp, SMS, carrier, and provider/API usage fees may be billed separately based on provider costs.
User Reviews and
Feedback
See how teams use Zensios to respond faster across every channel and keep customer conversations moving every day.
Every channel finally feels organized.
Zensios brought our WhatsApp, Instagram, Messenger, and SMS conversations into one queue. The team knows exactly what needs a reply.
AMAlex Morgan
★★★★★Faster handoffs between teams.
Assignments, status, and internal notes make it clear who owns each thread. We stopped losing context between sales and support.
SRSofia Ramirez
★★★★★Clean enough for daily use.
Most inbox tools felt heavy. Zensios gives us the channel visibility, quick replies, and customer history we need without the clutter.
DKDaniel Kim
★★★★★No more tab switching.
Our agents can reply from one place instead of bouncing between social apps, web chat, and SMS tools all day.
NPNina Patel
★★★★★Better visibility for managers.
The inbox counters and conversation insights make it clear where volume is coming from and which threads need attention.
MLMarcus Lee
★★★★★Built for real customer teams.
Everyone knows who owns each conversation now. Zensios made our customer communication feel calm and accountable again.
JBJamie Brooks
★★★★★Frequently asked
questions
Get quick answers about connected channels, team workflows, security, and how Zensios helps manage customer conversations.
What is Zensios?
Zensios is a unified customer inbox for WhatsApp, Messenger, Instagram, SMS, and web chat, with team workflows built in.
Do I need to code?
No. Teams can connect supported channels, manage conversations, use quick replies, and assign work from the dashboard.
Which channels can I connect?
Zensios is built around WhatsApp, Messenger, Instagram, SMS, and website chat, with channel setup managed from the workspace.
How secure is Zensios?
Zensios is built around protected team access, workspace roles, clear permissions, and organized customer conversation history.
Is there a free plan?
Yes. The Starter plan gives small teams a simple way to begin managing customer messages from one place.